Cancellation and Refund Policy | Amplitude Tour & Travel

At Amplitude Tour & Travel, we understand that travel plans can change. Therefore, our Cancellation and Refund Policy explains how cancellations, booking changes, refunds, and non-refundable services are handled.

Before confirming your Ethiopia tour, we recommend reading this Cancellation and Refund Policy carefully. In addition, the specific conditions may depend on your tour package, hotel, airline, transportation provider, activity, and travel dates.

Our goal is to provide a clear and transparent Cancellation and Refund Policy so that travelers understand the applicable terms before making a booking.

Ethiopia Tour Cancellation and Refund Policy

Our Cancellation Policy applies to Ethiopia tours, travel packages, transportation arrangements, accommodation, activities, and other services booked through Amplitude Tour & Travel.

If you need to cancel your booking, please contact us as soon as possible. Early notification gives us more time to contact hotels, airlines, guides, transportation providers, and other suppliers.

However, cancellation charges may apply when a supplier has already received payment or when a service has non-refundable conditions.

Therefore, the refund amount will depend on the terms of your specific booking.

Cancellation and Refund Policy for Tour Bookings

When you cancel an Ethiopia tour, we will review the booking conditions and determine the applicable cancellation charges.

For example, your tour may include hotel reservations, transportation, entrance fees, permits, activities, or other services that require advance payment. Consequently, some amounts may not be refundable.

In addition, administrative or processing charges may apply where applicable.

The Cancellation Policy for your booking will therefore depend on the services included in your itinerary.

Cancellation and Refund Policy Before Travel

If you cancel your trip before the scheduled departure date, please notify Amplitude Tour & Travel in writing.

After receiving your cancellation request, we will review the booking and contact the relevant suppliers. We will then calculate any eligible refund based on the applicable Cancellation Policy.

Generally, earlier cancellations provide a better opportunity to recover payments. However, supplier-specific deadlines and non-refundable conditions may still apply.

Cancellation and Refund Policy for Last-Minute Cancellations

Last-minute cancellations may result in higher charges because suppliers may already have committed resources to your trip.

For this reason, the Cancellation Policy may allow deductions for hotel charges, transportation costs, guide fees, activity fees, airline penalties, or other supplier charges.

Nevertheless, we will make reasonable efforts to determine whether any refund or travel credit can be obtained.

Cancellation and Refund Policy for Non-Refundable Services

Some travel services may be non-refundable. These services can include:

• Non-refundable hotel reservations
• Non-refundable airline tickets
• Special promotional rates
• Transportation services
• Entrance fees and permits
• Special activities and excursions
• Advance payments to local suppliers
• Services purchased under special booking conditions

Therefore, a refund may not be available for these services.

Before making your final payment, we encourage you to ask about the Cancellation Refund Policy for any non-refundable service included in your itinerary.

Cancellation and Refund Policy for Hotel Bookings

Hotel reservations are subject to the cancellation conditions of the selected hotel and rate.

For example, some hotel rates allow free cancellation before a specific deadline. However, other rates require advance payment and may be completely non-refundable.

Therefore, the Cancellation and Refund Policy for your hotel booking will depend on the rate and conditions confirmed at the time of booking.

Cancellation and Refund Policy for Flights

Airline tickets are subject to the fare rules of the relevant airline.

As a result, airline cancellation fees, fare restrictions, taxes, and administrative charges may affect your refund.

If your booking includes flights, we will explain the applicable airline conditions as part of the Cancellation Policy before processing an eligible refund.

Cancellation and Refund Policy for Booking Changes

Sometimes, you may prefer to change your travel dates instead of cancelling your Ethiopia tour.

In that situation, contact Amplitude Tour & Travel as soon as possible. We will check availability and determine whether your booking can be changed.

However, date changes may result in additional charges from hotels, airlines, transportation providers, guides, or other suppliers.

Therefore, any applicable additional cost must be paid before the booking change is confirmed.

Cancellation and Refund for Tour Cancellations by Us

In some circumstances, Amplitude Tour & Travel may need to cancel or modify a tour.

If this happens, we will communicate with affected travelers and explain the available options. Depending on the circumstances, these options may include rescheduling, an alternative tour arrangement, travel credit, or an eligible refund.

However, the available option may depend on payments already made to third-party suppliers.

Our Cancellation and Refund Policy will be applied together with the conditions of the relevant suppliers.

Cancellation and Refund Policy for Unforeseen Events

Travel can sometimes be affected by circumstances outside the control of travelers or Amplitude Tour & Travel.

These circumstances may include severe weather, natural disasters, government restrictions, transportation disruptions, security situations, or other extraordinary events.

In such cases, the Cancellation and Refund Policy will be considered together with the policies of airlines, hotels, transportation providers, activity operators, and other suppliers.

Consequently, a full refund may not always be possible. Nevertheless, we will work with the relevant suppliers to identify reasonable alternatives whenever possible.

How to Request a Cancellation and Refund

To request a cancellation or refund under our Cancellation and Refund Policy, please contact Amplitude Tour & Travel as soon as possible.

Please provide:

• Your full name
• Booking reference, if available
• Tour or service booked
• Travel date
• Cancellation request
• Contact information

Once we receive your request, we will review your booking and explain the applicable Cancellation and Refund Policy.

After that, we will confirm the eligible refund amount, applicable deductions, and available options.

Refund Processing Under Our Cancellation and Refund Policy

When a refund is approved, Amplitude Tour & Travel will process the eligible amount after applicable cancellation charges and non-refundable supplier costs have been deducted.

However, the time required for a refund to appear in your account may depend on your payment method, bank, card provider, or payment processor.

Therefore, we cannot always control the exact processing time.

Nevertheless, we will provide confirmation when an approved refund has been processed.

Important Cancellation and Refund Policy Information

Every travel booking can have different conditions. For this reason, travelers should review the Cancellation and Refund Policy applicable to their specific tour before making a final payment.

In addition, we recommend asking our team about:

• Cancellation deadlines
• Refund eligibility
• Non-refundable services
• Supplier cancellation charges
• Travel date changes
• Airline and hotel conditions
• Special booking restrictions

By confirming a booking with Amplitude Tour & Travel, you acknowledge that you have reviewed and accepted the applicable Cancellation and Refund Policy and booking conditions.

Frequently Asked Questions About Cancellation and Refund Policy

What is the Cancellation and Refund Policy for Amplitude Tour & Travel?

The Cancellation and Refund Policy explains the conditions that apply when a traveler cancels a tour or travel service. Refund eligibility depends on the booking type, cancellation date, supplier conditions, and services included.

Can I cancel my Ethiopia tour?

Yes, you can request cancellation of your Ethiopia tour. However, the Cancellation and Refund Policy determines whether cancellation charges or non-refundable costs apply.

Will I receive a full refund?

A full refund may be available in some situations. However, it depends on your booking conditions. Non-refundable services and supplier cancellation charges may be deducted from the refund.

How do I request a refund?

Contact Amplitude Tour & Travel with your booking details and cancellation request. We will review your booking and apply the relevant Cancellation and Refund Policy.

Can I change my travel date instead of cancelling?

Yes, a date change may be possible depending on availability and supplier conditions. However, additional charges may apply.

Are airline tickets refundable?

Airline refunds depend on the fare rules of the airline. Some tickets are refundable, while others may be partially refundable or non-refundable.

Are hotel bookings refundable?

Hotel refunds depend on the hotel’s cancellation conditions and the rate you selected. In particular, non-refundable hotel rates may not qualify for a refund.

What happens if Amplitude Tour & Travel cancels my tour?

If we cancel your tour, we will communicate the available options. Depending on the circumstances, these may include rescheduling, an alternative arrangement, travel credit, or an eligible refund under the applicable Cancellation Policy.

Contact Us About the  Refund Policy

If you have questions about our Cancellation Policy, please contact Amplitude Tour & Travel before confirming your booking.

We are happy to explain the applicable cancellation conditions, refund requirements, booking changes, and supplier restrictions.

Amplitude Tour & Travel – Your trusted travel partner for exploring Ethiopia.